Shoe Palace Secures Mall TI Permits in Just 18 Days

CLIENT: Shoe Palace for Quorum Architects
LOCATION: San Jose, CA
PROJECT TYPE: Mall Tenant Improvement

Permit Place recently completed permit expediting services for Quorum Architects on a Shoe Palace interior mall tenant improvement (TI) in San Jose, CA. The project involved securing approvals for an interior Mall TI within an active retail environment, requiring coordination with both the mall landlord and the City’s Department of Planning, Building and Code Enforcement.

Working as part of the broader URW program, Permit Place managed the full permitting path from submittal through plan check approval in just 18 days. Our team ensured the interior build-out aligned with the mall’s design standards and the jurisdiction’s life safety, accessibility, and energy requirements, while keeping Shoe Palace’s construction schedule on track.

Challenges

This project progressed smoothly due to meticulous front-end planning and coordination among Quorum Architects, Shoe Palace, the mall management, and the Department of Planning, Building and Code Enforcement. Because our team anticipated typical mall TI review concerns, the review cycle was streamlined, with no significant surprises or rework.

Solutions and Strategies

A comprehensive due diligence process at project kickoff set the foundation for success. Permit Place identified submittal requirements, departmental touchpoints, and mall-specific criteria early, before plans were finalized. Proactive measures included:

  • Early communication with the authority having jurisdiction and the landlord
  • Strategic application planning
  • Tight coordination of responses during plan check

These efforts minimized comments and kept the TI review focused and efficient.

Project Wins

The most notable win was achieving plan check approval in only 18 days for a mall TI under a multi-location URW program. This rapid turnaround helped Shoe Palace maintain its rollout timeline and provided Quorum Architects with a predictable, low-friction approval process. The smooth coordination and absence of major delays showcased Permit Place’s ability to manage program work and deliver consistent, on-schedule results for national retail tenants.

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