| CLIENT: | Mango for Domo Architecture |
| LOCATION: | Santa Clara, CA |
| PROJECT TYPE: | Mall Tenant Improvement |
Permit Place provided permit expediting services for Domo Architecture on a Mango tenant improvement (TI) located along Stevens Creek Boulevard in Santa Clara, California. The project involved a full interior mall TI requiring structural, electrical, and tenant coordination within an active shopping center environment.
Working with the local authority having jurisdiction, Permit Place managed the permitting process from initial submittal through approval, supporting Mango’s construction schedule while navigating a multi-round plan review and subsequent post-permit revisions tied to evolving project needs.
This engagement ultimately included the original TI permit followed by two post-permit revisions, all coordinated under a single, continuous permitting strategy.
Challenges
The primary challenge was an extended review process driven by multiple electrical corrections. The project entered four review rounds, each requiring significant clarification, added documentation, and coordination with URW to satisfy the City of Santa Clara’s comments.
After plan check approval was finally obtained, the project still faced a protracted four-week issuance phase while the client team worked to fulfill all required city forms and conditions. These hurdles threatened to impact the construction start and overall program schedule.
Solutions and Strategies
Permit Place leveraged its Due Diligence process at the outset to outline jurisdictional requirements and anticipate review triggers with the City of Santa Clara Community Development Department – Planning and Inspection Division. Throughout each review round, the team implemented proactive measures—coordinating responses between Domo Architecture, Mango, and URW, and packaging clarifications so reviewers could process corrections efficiently.
Strategic communication with the city during plan check approval and the issuance phase helped streamline the form-completion process and prevented additional surprise delays. Our permit expediting services ensured all parties stayed aligned on submittal timing, documentation, and next steps.
Project Wins
Despite four review cycles and a lengthy four-week issuance process, construction start did not have to be delayed. Through disciplined follow-up, clear direction to the client team on form requirements, and consistent coordination with the City of Santa Clara, Permit Place kept this mall TI within the program’s critical path.
This project demonstrated Permit Place’s ability to manage complex, multi-party reviews within a larger brand program, ensuring Mango could move forward with its Santa Clara location without sacrificing schedule or quality.