J. Crew Tenant Improvement Secures Fast Approval Despite Dual Submittal Surprise

Client: J. Crew for KCG Architects
Location: Cheshire, Connecticut
Project Type: Mall TI

Permit Place recently completed permit expediting services for KCG Architects and their client, J. Crew, for an interior tenant improvement in a mall location in Cheshire, Connecticut. The project involved a focused Interior TI scope within an existing retail footprint, requiring close coordination with the Town of Cheshire Building Department and Fire Marshal to keep the schedule aligned with the broader J. Crew program rollout.

From initial engagement through plan check approval, Permit Place managed the submittal and review process end-to-end, turning the project around in just 7 days. Our role allowed KCG Architects and J. Crew to stay focused on design and construction while we navigated the requirements of the local authority having jurisdiction.

Challenges

Midway through the process, the Town of Cheshire Building Department imposed an unexpected dual submittal requirement. In addition to using the online portal, hard copy plan sets were required for both the Building Department and the Fire Marshal. This dual-track process had not been communicated during the Due Diligence phase and only surfaced after the initial electronic submittal, creating the potential for delays and project overages.

Solutions and Strategies

Permit Place:

  • Coordinated rapid production and delivery of hard copy plan sets while maintaining and updating the online portal submission.
  • Maintained clear, consistent communication with both the Building Department and the Fire Marshal to synchronize reviews and minimize confusion.
  • Employed strategic application planning and tight tracking of each submittal step to ensure the dual process did not derail the fast-track TI schedule.

Project Wins

  • Achieved plan check approval in just 7 days despite the unexpected dual submittal requirement.
  • Received high client satisfaction for transparent communication and regular status updates.
  • Protected the broader J. Crew program timeline by meticulously documenting each Authority Having Jurisdiction request.
  • Demonstrated how disciplined permit expediting services keep multi-location retail initiatives on track, even when requirements change midstream.

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